Careers | Customer Service Specialist (freelancer / contractor only)

Kate the Socialite careers virtual assistant

This is for you if...

  • You want to set your own schedule
  • You have a working knowledge of Mailchimp
  • You communicate well via email
  • You accept correction / critique with a willing spirit
  • You want experience working for an international marketing company in a niche industry

Description of Duties: This is for our membership platform, Socialite Vault

  • Respond to and handle customer service requests within one business day via email (check inbox 1-2 times per weekday)
  • Customize, schedule / send customer email newsletters that have already been created by Socialite
  • Handle all customers with patience and kindness regardless of what they do or say

 **This position requires that you sign a nondisclosure and noncompete agreement

**This is not an employee position. As a freelance subcontractor, you are responsible for paying state/federal taxes and will be issued a 1099 at the end of each year.

    Education Requirements: High school diploma

    Other Requirements: 

    • You must live in the U.S. No exceptions.
    • Fluent in English (written and verbal)
    • Excellent spelling and grammar
    • Professional and genuine attitude
    • LLC status (If you don't have an LLC, I will contribute funds toward the filing fee)
    • You must be able to efficiently edit Mailchimp email templates and understand how to make each one look aesthetically pleasing

    Skills / Experience: 

    • Able to create / edit newsletter templates in Mailchimp
    • Self-motivated
    • Able to meet deadlines & respond to emails within one business day
    • Able to focus instead of multitask

    Availability: As a freelance contractor, you can set your own hours. I would prefer that you be available for at least an hour each weekday, with a bit more availability on Wednesdays (up a to a full 8 hours). You must meet all deadlines I assign you via Asana since these impact many other businesses. 

    Compensation: $15 / hour; you are responsible for tracking your hours and sending an invoice to me at the end of each month.

    Before applying please read my About page and listen to an episode or two of my podcast. Afterward, and if you feel that we would work well together, please submit your application.

    I can't wait to meet you!