Applies to Socialite LLC, Socialite Vault, and Kate the Socialite and their associated websites.

This agreement is between Socialite LLC (including Kate the Socialite, The Kate Show Podcast, and Socialite Vault), hereby referred to as we, us or our, and the customer or client, hereby referred to as you, accessing websites, services, templates, and advice, hereby referred to as products or membership or membership levels, associated with our legal business entities.

Liability

The products contained on all Socialite LLC websites is for general information purposes only. While Socialite LLC, its owners, members, and managers endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the websites or the products contained therein. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our websites or our business entities or our products.

Throughout our websites, you are able to link to other websites which are not under the control of Socialite LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

The owners, managers, and members of Socialite LLC or associated products and the accompanying materials have used their best efforts in preparing the products. Socialite LLC makes no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the products. Socialite LLC, its owners, members, and managers also do not warrant the performance, effectiveness or applicability of any sites listed or linked to in the products. All links contained within all websites of Socialite LLC and its products are for information purposes only and are not warranted for content, accuracy, legality of copyright, use or infringement of copyright, or any other implied or explicit purpose.

Socialite LLC, its owners, members, and managers disclaim any warranties (express or implied), merchantability, or fitness for any particular purpose. Socialite LLC, its owners, members, and managers shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of our products, which are provided as is, and without warranties. 

Use of Products

All products are provided "as is" with no warranties or indemnities as to its appropriateness for your particular situation. Socialite LLC takes no responsibility for the implementation of any product in your own marketing or the outcomes of such implementation.

When you obtain access to any products, you are accessing a non-transferable, non-exclusive right to access the information. You may not publish or share the products or your login details with anyone else unless expressly stated. 

By using content from Socialite Vault, you and any of your team members (salaried, subcontracted, or freelance) understand and agree that each of you are bound by confidentiality / non-compete when using our platform and services and that the content may only be accessed for your own marketing purposes. The content cannot be used for clients of another agency, whether subcontracted, freelance, or otherwise. Your business must have its own paid account with Socialite Vault to use the provided marketing content and that marketing content can only be used for your own business.

Socialite Vault does not allow other marketing agencies, marketing agents, or marketing freelancers to have their own membership status for any reason. Any such accounts will be deleted upon discovery and no refunds will be provided.

If or when you access membership content, including but not limited to email newsletter templates, you agree to follow usage practices (e.g. email newsletters cannot be used as blog posts or shared as social media posts for any reason or at any time). Failure to comply will result in a request to cease and desist, which will be followed by the cancellation of the member account at fault if the non-compliant activities persist.

Socialite Vault limits newsletter template and blog post template access to two (2) per month, per member, regardless of which service plan you are using. As a member, you can preview as many templates as you would like before making your official work order request for that month. Members who access (add to your account or otherwise save) more templates than is allowed on a monthly basis will be back charged accordingly and / or removed from their service plan, as this behavior constitutes digital theft.

By purchasing access to paid products, you agree to Socialite LLC using your participation in publicity materials and listing your company as a customer on the Socialite LLC websites.

Delivery policy: digital products bought through Socialite LLC are delivered via SquareSpace, unless otherwise specified.

Socialite LLC reserves all other rights.
    
Socialite LLC provides no guarantee of availability of the web server or hosting of the products. Socialite LLC will make commercially reasonable efforts to provide availability.

Prohibited where illegal. You are responsible for any local sales taxes.

Socialite LLC reserves the right to vary these terms from time to time and without notice.

Any products which are purchased as part of a membership or one-time basis will be subject to the following:

• “Monthly” subscriptions will be charged each month on the same day as the day of the month when subscription was first activated.

• Due to the digital nature of our products and services, refunds are not provided for any product or service related to Socialite Vault (formerly Socialite Subscribe), whether that product was part of the Vault membership or the Vault store.

• The products on all Socialite LLC websites are ©copyrighted by Socialite LLC except any and all stock photography. No part of these sites products may be copied in any format.

• If the charge is scheduled for a day that does not exist in the month being charged (for example, the 31st June), then the charge will instead occur on the next available day.

Unused Newsletter and / or Blog Post Template Content Policy

Each Vault plan includes up to two (2) newsletter templates and up to two (2) blog post templates for use every billing cycle. If a client falls behind, they must contact support@socialitevault.com or kate@katethesocialite.com to arrange for catching up on that missed content.

Unused content from the previous calendar year DOES NOT rollover into the new calendar year. It is in the best interest of every client to use their Vault plan in a timely fashion and to reach out if they fall behind so that Socialite LLC can provide the necessary next steps and extra support to ensure they are able to use all the content provided in their plan.

Invoicing and Payment

As a customer or client of Socialite LLC, you agree that, as a client on a monthly payment plan or monthly recurring service other than Socialite Vault, you will be billed every 30 days (regardless of when service occurs during the month) and that your invoice runs on a Net 15 payment schedule and that you are responsible for any late fees incurred.

Payments can be made via check, automatic credit card payment, or bank transfer.

Refund Policy

If you are a customer of Socialite Vault (formerly Socialite Subscribe), your usage of any membership level indicates that you understand and agree that no refunds will be offered at any time or for any reason. This is due to the digital nature of our products and also applies to any services rendered or attempted to be rendered as part of the membership.

You will be charged every 30 days for the duration of your membership. Cancelling or making any changes to your membership is solely your responsibility and you may do so at any time.

All one-time template purchases made through Socialite LLC and any of its associated websites are non-refundable and not eligible for returns or exchanges due to the digital nature of the products.

Late Fees

Late fees are calculated based on 10% of the overdue invoice. As a client or customer of Socialite LLC, you understand that failing to fulfill a late invoice and its associated fees will place you and your business on probation with Socialite LLC and that all services will pause until your invoice is fulfilled. We reserve the right to hire collection agencies to pursue overdue accounts. These agencies may ultimately report unpaid accounts to national credit bureaus, which will negatively impact the credit score of the business or individual in question. 

Termination of Custom Services

Ending a custom service, including but not limited to social media management and podcast sponsorship, requires a 30 day written notice to allow for response time, off-boarding measures, and final invoicing. Work completed prior to receiving notice is not refundable.

Termination or Change of Any Socialite Vault Plan

All account and plan changes require a 30 day written notice, regardless of billing cycle. Downgrades and cancellations are only available for clients who have been a paying client on any Socialite Vault plan for at least six (6) cumulative months. Upgrades are always available with a written 30 day notice.

Copyright

Everything on all websites under the umbrella of Socialite LLC belongs to Socialite LLC, except for stock photography, unless otherwise noted.

If you use Socialite Vault, Socialite LLC and its managers / members are not responsible or liable in any form, directly or indirectly, for any changes you make to any products or templates. The templates are compliant with copyright and usage laws, but your edits might not be. Proper usage is completely and solely your responsibility and liability.